Quality of research and teaching

The continuous improvement cycle of the Quality Assurance management system consists of four interrelated processes: planning, management, self-assessment and improvement.

PDCA Cycle

The Quality Assurance System must produce documented or measurable effects on the improvement of teaching, research and third mission activities, and indirectly on administrative and management activities.

Quality of Research

As far as the quality of research is concerned, the approach dictated by Quality Protection consists in introducing quality principles in the department: transparency, self-assessment, information sharing, reporting of results in terms of indicators and documental evidence. It promotes a culture of quality to facilitate self-evaluation, offering support to the Departments in defining research and third mission goals according to their own specificities and in line with the goals of the University Strategic Plan.

SUA-RD continuous improvement cycle

Research and third mission activities quality assurance:


  • Planning department objectives: Defining the three-year objectives for research and third mission activities, in line with the University’s strategy plan and with monitoring indicators (SUA-RD Quadro A1)
  • Third Mission guidelines: The department’s main strategy in line with its specifications (SUA-RD Quadro I0)


  • Department Organisation (SUA-RD Quadro B1)
  • Research Groups (SUA-RD Quadro B1b)
  • QA management system research: Duties and responsibilities when conducting reviews, resource distribution criteria. (SUA-RD Quadro B2)


  • Analysis of the monitoring results: In-depth self-assessment (AV) and evaluation of the progress of the three-year objectives (SUA-RD Quadro B3 Review)


  • Definition and scope for improvement: Defining the areas that require improvement as identified by the self-assessment (SUA-RD Quadro B3 Review)